The Hearth & Patio Shoppe

Let us know how we are doing

Our customer satisfaction and happiness is our Number One priority.
Therefore, we would appreciate you taking the time to fill out this questionaire.
We appreciate your business!

Name:

Address:

Phone:

Email:

1) How was your initial phone contact with our business?
ExcellentGoodFairPoor

2) Was the service fee explained in advance? Yes, very clearlySomewhatNo, Not at all

3) Were we on time for the service call? YesNoNo, but we called ahead

4) Did we explain what we were going to do, and if more work was needed,
did we check with you before proceeding? ExcellentGoodFairPoor

5) Were your questions answered adequately? ExcellentGoodFairPoor

6) Was the technician pleasant and friendly? ExcellentGoodFairPoor

7) Was everything left clean? ExcellentGoodFairPoor

8) May we contact you if there was a problem? YesNo

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